> ## Documentation Index
> Fetch the complete documentation index at: https://ordinal.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Approvals

> Add reviewers to a post, set blocking or non-blocking approval, and require sign-off before content publishes.

Approvals ensure content gets reviewed before it goes live. Whether you're an agency managing client accounts, a team posting on behalf of executives, or an organization with compliance requirements - approvals add a review gate that protects your brand and keeps stakeholders informed.

![Approvals Hero](https://mintcdn.com/ordinal/9SNngH9d5toHVBfb/images/approvals-hero.jpg?fit=max\&auto=format\&n=9SNngH9d5toHVBfb\&q=85\&s=1028d169edae551074b42522ea89b06b)

Common use cases:

* **Agencies** - Get client sign-off before publishing to their accounts
* **Executive content** - Ensure leadership reviews posts on their personal brands
* **Brand consistency** - Maintain voice and messaging standards across teams
* **Compliance** - Meet regulatory requirements with documented approval trails

## How it works

1. **Request**  -  Author finishes a post and requests approval from one or more reviewers
2. **Notify**  -  Reviewers receive notifications via Slack, email, or in-app (based on their preferences)
3. **Review**  -  Reviewers open the post, examine content, and approve or leave feedback

## Requesting approval

From any post or campaign, find the **Approvals** section in the sidebar and click **Request Approval**:

1. **Select reviewers**  -  Search and add one or more team members
2. **Set due date** (optional)  -  Reviewers get reminders when the due date arrives
3. **Choose blocking**  -  Toggle on if the post shouldn't publish without approval
4. **Add a note**  -  Give context: "Please check hashtags" or "Client needs to approve messaging"

The post shows "Pending" until reviewers respond.

> [!TIP]
>
> Add multiple approvers when you need sign-off from different stakeholders - marketing, legal, and the client can all review the same post.

## Blocking vs non-blocking

> [tab] Blocking
>
> The post **can't** be published until approved.
>
> * You can still schedule the post for later
> * Protects sensitive accounts from accidental publishing
> * Default for approval rules
> * If not approved, the post will remain in "Scheduled" status and will not be published.
>
> **Use for:** Client accounts, executive profiles, regulated content

> [tab] Non-Blocking (Default)
>
> The post **can** be published while approval is pending.
>
> * Approval is for visibility and awareness
> * Creates an audit trail
> * Post publishes regardless of approval status
>
> **Use for:** Informing stakeholders, low-risk content, FYI requests

> [!NOTE]
>
> **Enterprise feature:** On Enterprise plans, you can configure certain profiles to always have blocking approvals set. This ensures that certain accounts never publish without review - even if someone forgets to request approval manually.

## Approvals Inbox

![Approvals Inbox](https://mintcdn.com/ordinal/9SNngH9d5toHVBfb/images/approvals-inbox.jpg?fit=max\&auto=format\&n=9SNngH9d5toHVBfb\&q=85\&s=e5243392886fca144b5e3219e4fff188)

The **Approvals** page in the sidebar gives you a centralized view of posts still awaiting your approval, as well as outstanding approvals you've requested. You can filter the inbox by date range as well to focus on what's urgent.

| Section | What it shows |
| - | - |
| **Awaiting your approval** | Posts and campaigns where someone requested your review |
| **Approvals you've requested** | Posts where you're waiting on others |

## Reviewing posts

When you're asked to approve something:

1. **Find it**  -  Click the notification or go to the Approvals page
2. **Review**  -  Check the copy, media, mentions, hashtags, and schedule. Leave [comments](https://ordinal.mintlify.site/collaboration/commenting.md) on anything that needs changing.
3. ****If all looks good - approve****  -  Click the checkmark. The requester is notified that the post is approved.

> [!NOTE]
>
> Approvals work on mobile too. Review and approve posts from anywhere.

## Notifications

Reviewers receive approval requests via their preferred channels:

* **In-app**  -  Always appears in the inbox
* **Email**  -  If enabled in notification settings
* **Slack**  -  If workspace has Slack connected

When due dates are set, reviewers get automatic reminders. Configure notification preferences in [Settings → Notifications](https://app.tryordinal.com/settings/notifications).

## FAQs

> [accordion] Can I add multiple approvers?
>
> Yes. Add as many reviewers as needed. Each receives their own notification and can approve independently.

> [accordion] Can approvals be done on mobile?
>
> Yes. The mobile app supports reviewing and approving posts.

> [accordion] What are approval rules?
>
> Rules automatically require approval for specific accounts. Once set, any post to that account triggers an approval request - no manual action needed. Enterprise workspaces can set these as defaults.

> [accordion] What happens if content changes after approval?
>
> The approval stays in place. If significant changes are made, consider re-requesting approval to ensure reviewers have seen the final version.

## Learn more

> [card] [Notifications](https://ordinal.mintlify.site/collaboration/notifications.md)
>
> Configure how you receive approval alerts.

> [card] [Statuses](https://ordinal.mintlify.site/posts/statuses.md)
>
> Track content through your workflow.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.